Shipping policy
Shipping Policy
Welcome to SSHANTI DECORS. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be slightly delayed.
Shipping Time
Estimated delivery times may vary depending on your location:
- United States: 5–10 business days
- United Kingdom: 5–10 business days
- Canada: 7–12 business days
- Europe: 7–15 business days
- Australia & New Zealand: 7–15 business days
- International Orders: 10–20 business days
Please note that delivery times are estimates and may be affected by customs delays, carrier issues, weather conditions, or high order volumes.
Shipping Fees
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- We may offer free shipping promotions on selected products or minimum order values.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package in real time.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information.
Lost or Delayed Packages
If your order is delayed or lost during transit, please contact our support team. We will work with the shipping carrier to assist in resolving the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us through our store:
We appreciate your trust and thank you for shopping with SSHANTI DECORS.